PRIVACY POLICY
Effective Date: January 18, 2025
At Cornerstone Care Co. ("Company," "we," "our," or "us"), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request an estimate, schedule services, or communicate with us.
1. INFORMATION WE COLLECT
We may collect the following information:
Personal Information
Full Name
Phone Number
Email Address
Property Address
Billing Address
Payment Information (processed securely through third-party providers)
Service Information
Type of cleaning requested
Preferred appointment dates and times
Property details
Access instructions
Special cleaning requests
Website Information
When you visit our website, we may automatically collect:
IP Address
Browser Type
Device Information
Pages Visited
Date and Time of Visit
Cookies and Website Analytics
2. HOW WE USE YOUR INFORMATION
We use your information to:
Schedule cleaning appointments
Prepare estimates and proposals
Process payments
Communicate about appointments
Send invoices and receipts
Respond to questions
Improve our services
Provide customer support
Comply with legal obligations
3. PAYMENT SECURITY
Cornerstone Care Co. does not store your complete credit or debit card information.
Payments are securely processed through trusted third-party payment processors.
4. COMMUNICATIONS
By providing your contact information, you consent to receive communications regarding:
Appointment confirmations
Scheduling updates
Estimate requests
Service reminders
Invoice notifications
Customer support
With your permission, we may also send occasional promotional offers or service updates. You may opt out of marketing communications at any time.
5. PHOTOS OF YOUR PROPERTY
Our team may take before-and-after photographs for:
Quality assurance
Training purposes
Documentation
Damage claims
Service verification
We will never use photographs of your property for advertising or social media without your prior permission.
6. INFORMATION SHARING
We do not sell, rent, or trade your personal information.
We may share information only with:
Payment processors
Scheduling software providers
Insurance carriers (when necessary)
Legal authorities if required by law
7. DATA SECURITY
We take reasonable administrative, technical, and physical measures to safeguard your information from unauthorized access, misuse, or disclosure.
While we strive to protect your information, no method of electronic storage or internet transmission is completely secure.
8. COOKIES
Our website may use cookies and similar technologies to:
Improve website performance
Remember user preferences
Analyze website traffic
Enhance the user experience
You may disable cookies through your browser settings; however, doing so may affect certain website features.
9. YOUR PRIVACY RIGHTS
You may request to:
Review the personal information we maintain about you
Correct inaccurate information
Update your contact information
Request deletion of your information, subject to legal or contractual obligations
To submit a request, please contact us using the information below.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites. Cornerstone Care Co. is not responsible for the privacy practices or content of those websites.
11. CHILDREN'S PRIVACY
Our services are intended for adults and businesses. We do not knowingly collect personal information from children under the age of 13.
12. CHANGES TO THIS POLICY
Cornerstone Care Co. reserves the right to update this Privacy Policy at any time. Updates become effective upon posting to our website. The "Effective Date" will reflect the most recent revision.
13. CONTACT US
If you have questions regarding this Privacy Policy, please contact us:
Cornerstone Care Co.
Professional Cleaning Done Right
📞 Phone: (478) 273-3617
🌐 Website: www.cornerstonecarega.net
📧 Email: info@cornerstonecarega.net